TRANSCRIPT

00:00:00 Dr. Ramin Rafie shares his background and journey into the field of home healthcare. Born in Los Angeles to Persian-Jewish immigrants, Dr. Rafie grew up in a diverse community and attended UCLA, his top choice for university. Despite the pleasant weather and beautiful surroundings, he was motivated to attend medical school to afford the high cost of living in California. After not getting into his desired field of anesthesia, he was inspired by his father's struggle with Parkinson's disease to pursue primary care instead. Dr. Rafie went on to attend UC Irvine School of Medicine and has since dedicated his career to home healthcare, now residing in Michigan where he works as a hospice director, physician, and strategic adviser.

00:05:00 In this section, Dr. Rafie shares his personal experiences and career journey in medicine. He discusses how his family's illness influenced his decision to become a doctor and the challenges he faced during his residency, including the early stages of hospital Electronic Medical Records (EMRs). Dr. Rafie recounts leaving one program to join another and eventually starting his own house call company, which later became an Accountable Care Organization (ACO). He explains that 8% of Medicare's population consumes 80% of their budget, emphasizing the importance of effectively managing care for this population to ensure Medicare's financial viability.

00:10:00 Dr. Ramin Rafie discusses the future of home care and the role of artificial intelligence (AI) in healthcare. He shares his experience with a house call practice that kept patients out of the hospital, which proved to Medicare that home care was more cost-effective than hospitalization. In 2019, Medicare passed a waiver allowing visiting doctors for all Medicare recipients, leading to the growth of home care services. During the COVID-19 pandemic, Dr. Rafie's company pivoted to telemedicine and was later bought by a private equity group. He then focused on becoming an expert in the hospital at home model of care and AI in medicine, advising remote patient monitoring companies. Regarding AI in healthcare, Dr. Rafie believes it will augment, not replace, physicians, making their workflow smoother and easier. Fields like radiology and pathology, which are image-oriented, will be most affected by AI, improving the diagnostic process rather than replacing human expertise.

00:15:00 Dr. Ramin Rafie outlines advancements in technology, specifically in the fields of radiology and pathology. He explains how AI technology is being used to analyze medical imaging and tissue samples, expediting the diagnostic process and creating new roles in healthcare systems. However, this technology also requires hospitals and departments to develop their own AI solutions, leading to partnerships with tech giants like Google and Microsoft Azure. Dr. Rafie shares his personal journey from making house calls to becoming a medical director at a hospice center, where he led a diverse team and created a safe space for them to perform effectively. Despite the advancements in technology, the importance of creating a supportive work environment remains crucial in the healthcare industry.

00:20:00 Dr. Ramin Rafie discusses the importance of questioning authority and creating compassionate leadership in healthcare. He shares his experience of being discouraged from asking questions during medical school and residency. Dr. Rafie emphasizes the significance of leadership in the industry and the failure of companies with great products but poor leadership. He also commends Dr. Rafie for his focus on patients and staff in healthcare settings. Additionally, they touch on the topic of long-term care and the rising costs, with home care being the fastest-growing segment. Families are encouraged to prepare financially for long-term care as people are living longer, but avoiding prolonged stays in healthcare facilities to avoid Medicare audits.

00:25:00 The speaker discusses the challenges and financial unsustainability of long-term care insurance and the healthcare system for the elderly. He mentions that some insurance companies providing long-term care insurance have gone bankrupt due to the increasing need for such services and the financial strain of the system. The speaker also highlights the issue of Medicare Advantage plans, which are owned by insurance companies and offer cost-effective options for the elderly, but limit patients' choices for healthcare services. He criticizes the government for not addressing the dysfunction of the healthcare system and the power held by insurance companies, which take a significant portion of the resources while Physicians' incomes make up only 7% of the US healthcare economy. The speaker expresses concern about the future of the healthcare system, with around 70% of doctors not recommending it to their loved ones.

00:30:00 In this section of the "The Future of Home Care" podcast episode with Dr. Ramin Rafie, they discuss the challenges faced by physicians in providing one-on-one care due to the current healthcare system and Medicare. Dr. Rafie shares his perspective as a physician and explains how the healthcare system, particularly Medicare, has made it difficult for doctors to deliver the care they intended. He also highlights the importance of creating financial plans for long-term care, emphasizing the need for guaranteed income sources, long-term care insurance, and certain types of life insurance policies. The conversation also touches upon the golden rule in medicine, where those who hold the financial power make the rules, and the DPC (Direct Primary Care) movement as an alternative for physicians to thrive outside the insurance-based system.

00:35:00 Dr. Ramin Rafie discusses the challenges and limitations of a cash-based home care system, particularly in comparison to the current insurance-based system. He shares an example of a physician who was reimbursed only 25 cents for a 25-minute visit with a Medicaid patient, highlighting the financial strain caused by the dysfunctional system. Dr. Rafie notes that certain specialties, such as neurosurgery, pathology, radiology, and anesthesiology, are difficult to practice on a cash basis due to their high costs. He also mentions his own experience with attempting to open a cash-based practice and the lack of interest from patients who prefer insurance coverage. The conversation touches upon the idea that the increasing power of health insurance companies has led to fewer cash-based options in healthcare.

00:40:00 Dr. Rafie shares the growing influence of the health insurance industry over healthcare, with insurance companies now being the "800 pound gorilla" in the sector. He laments the fact that most physicians are reliant on health insurance for payment, and expresses his hope that the public becomes more aware of this issue. Dr. Rafie believes that more physicians need to take charge of their own careers and create a niche outside of the insurance-based system. He also calls for taxing and regulating insurance companies to keep healthcare costs in check, but acknowledges that this may not be a popular or politically feasible solution. The conversation then shifts to the importance of seeking a second opinion on financial plans, which Nate offers to his listeners every Wednesday.

The Future of Home Care w/ Dr. Ramin Rafie (Ep. #5)